What are the Eltima Virtual Serial Ports?
Eltima Virtual Serial ports allow software applications running on the same computer to talk to each other without requiring physical serial ports and cables. VideoRay ...
What do I do if I find a shipwreck?
If you find a shipwreck that is not marked on the chart, it is best to check in with the nearest Coast Guard or other ...
What do I do if I find a weapon?
If you find a weapon, ideally you want to get an accurate position and visual documentation (photos, video). Then, contact local law enforcement. Be aware ...
What do I do if I find an item of value?
If you find an item of value that also has historical significance, chances are it is protected under the same regulations as shipwrecks. If you ...
What do you do when your VideoRay doesn't turn on?
First, check the obvious and reduce the system to it's simplest form - the sub plugged directly into the control panel with all accessories unplugged. ...
What happens when my VideoRay breaks?
In your investigation of ROVs, be sure to ask this question of both a manufacturer, and of lots of that manufacturers users. Many of the ...
What is a PAM?
A PAM is a Protocol Adapter / Multiplexer. It is used to interface and control accessories.It is a small PCB and consists of the same ...
What is a TINA?
TINA is a Tether Interface Node Adapter. It provides the interface and power requirements to allow accessories to be attached to the tether without requiring ...
What is a crawler and when would I use one?
The primary use of the VideoRay Pro 4 crawler attachment is for ship hull inspections in high currents, though it can be helpful anywhere you ...
What is the best way to clean the domes?
Domes should be cleaned with mild soap and water. Do not use any soap that includes abrasives, and do not use any product that contains ...
What is the warranty on new product?
The VideoRay warranty has evolved over time. The warranty in effect at the time of purchase and provided with the system remains in effect for ...
What is VideoRay's contact information?
Sales and General Questions: info@videoray.com
Technical Support and Repairs: support@videoray.com
Website: http://www.videoray.com
Mailing Address:
VideoRay LLC
212 East High St.
Pottstown,PA 19464
USA
Telephone:
+1 610-458-3000 office +1 610-458-3010 fax ...
What kind of power source do I need to operate a VideoRay?
VideoRay uses universal AC power - 100-240 VAC, 50/60 Hz.
You can use a VideoRay with the following:
Shore power
A portable generator
Battery with an inverter
The minimum power ...
What kind of sonar should I buy?
There are two types of technology to choose from scanning sonars and multibeam sonars.
Scanning sonars, such as the Tritech SeaSprite, use a single fan shaped ...
What products make up the integrated Pro 4 / C3 package?
The VideoRay Pro 4 submersible system that includes the vehicle, control panel and umbilical that connects the vehicle to the surface. (For details, see: http://www.videoray.com/products/58-p4-sci-300base)
The ...
What should I do if my ROV floods?
First turn off the power if you haven't already done so.
Open up the hull and drain the water.
Remove any of the affected components.
If you were ...
What type of technical support is available?
Technical support for VideoRay products is available via a few methods:
Self-service support, such as this website and product documentation
Peer support, which is available online at ...
What type of training is available?
VideoRay Authorized Training includes both online and in-person offerings for ROV managers, operators and technicians. Online training can be found at VideoRay Educational Resources site. ...
What types of tether are available?
Background Information
Ideally, the best tether is one that is the thinnest to minimize drag,most flexible to not affect piloting the ROV, and has the best ...
Where are Pro 4 images and videos stored?
Windows XP:
My Documents\VideoRay\Imagery\
or C:\Documents and Settings\Administrator\My Doucments\VideoRay\Imagery\
Windows Vista / Windows 7:
Documents\VideoRay\
or C:\Users\Administrator\Documents\VideoRay\Imagery\
Notes:
Administrator is the default account used by VideoRay for the Pro 4 ...
Where can I find help to conduct a VideoRay project?
Operations support is available from peers, or through consultants/contractors. Peer support can be found at http://www.rovinfo.com. If you need to hire a consultant or contractor, ...
Which side of a vessel should I launch the ROV from?
When operating from a vessel, you will need to consider several factors when designating a launch location.
First has to do with the vessel itself. Are ...
Who should I contact to purchase a VideoRay and/or Turner Designs system?
To purchase the VideoRay Pro 4 or the C3 Fluorometer Integration Kit
VideoRay
http://www.videoray.com
info@videoray.com
+1 610-458-3000 Option 2
To purchase the C3 Fluorometer
Turner Designs
http://www.turnerdesigns.com
Tom Brumett
sales@turnerdesigns.com
+1 408-749-0994 x 146
877-316-8049 x ...
Why does the relative humidity on my Pro 4 go down?
Relative Humidity is a defined as the ratio of current water vapor pressure to water saturation vapor pressure. The saturation vapor pressure decreases with increasing ...
Why is modular tether important?
You can match your tethers to your specific mission requirements - negative to keep away from a hull during hull inspections or to keep the ...